Privacy Policy

This Privacy Policy explains how Steel Hardware (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from [steelhardware.com.mv] (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically gather certain information about your device. This may include details such as your web browser, IP address, time zone, and cookies stored on your device. As you browse, we also collect information about the pages or products you view, the websites or search terms that directed you to our Site, and how you interact with the Site. We refer to this data as “Device Information.”

How we collect Device Information

We collect Device Information using the following technologies:

  • Cookies – small data files placed on your device, often containing an anonymous unique identifier. You can learn more about cookies and how to disable them at http://www.allaboutcookies.org.

  • Log files – track actions on the Site and collect data such as IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.

  • Web beacons, tags, and pixels – electronic tools that help us understand how visitors browse the Site.

When you make a purchase or attempt to make a purchase through the Site, we collect certain personal details including your name, billing address, shipping address, payment information, email address, and phone number. This information is referred to as “Order Information.”

When we use the term “Personal Information” in this Privacy Policy, it includes both Device Information and Order Information.

How We Use Your Personal Information

We use Order Information primarily to process and fulfill orders placed through the Site. This includes processing payments, arranging shipping, and providing order confirmations or invoices. We may also use this information to:

  • Communicate with you

  • Screen orders for potential fraud or risk

  • Provide product updates, promotions, or marketing communications in line with your preferences

We use Device Information to help identify potential security risks or fraud (particularly through IP addresses) and to improve and optimize our Site. This includes analyzing customer behavior, improving user experience, and evaluating the effectiveness of our marketing and advertising efforts.

Sharing Your Personal Information

We may share your Personal Information with third parties who assist us in operating the Site and delivering our services. For example, we use Google Analytics to understand how customers use our Site. You can review Google’s privacy practices here:
https://www.google.com/intl/en/policies/privacy/

You can opt out of Google Analytics tracking here:
https://tools.google.com/dlpage/gaoptout

We may also disclose your Personal Information where required to comply with applicable laws and regulations, respond to lawful requests such as subpoenas or court orders, or to protect our legal rights.

Behavioral Advertising

We may use your Personal Information to provide targeted advertisements or marketing messages that we believe may be relevant to you. To learn more about how targeted advertising works, visit the Network Advertising Initiative’s educational page at:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising using the links below:

You can also opt out of certain advertising services via the Digital Advertising Alliance at:
http://optout.aboutads.info/

Do Not Track

Please note that we do not modify our data collection or usage practices when we detect a “Do Not Track” signal from your browser.

Your Rights

If you are a resident of the European Economic Area (EEA), you have the right to access, correct, update, or request deletion of your personal information. To exercise these rights, please contact us using the details provided below.

We process your information to fulfill contracts with you (such as completing orders) or to pursue our legitimate business interests. Please note that your information may be transferred outside of Europe, including to countries such as the United States or Canada.

Data Retention

We retain Order Information for our records unless and until you request that this information be deleted.

Minors

The Site is not intended for individuals under the age of 18.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or regulatory obligations.

Contact Us

If you would like more information about our privacy practices, have questions, or wish to make a complaint, please contact us using the details below:

Email: sales@steelhardware.com.mv
Address:
Steel Hardware
M. Finifaru, 2nd Floor,
Majeedhee Magu, 20314
Male, Maldives
[Country]